Relationship Growth Specialist

Merchants Bonding Company; West Des Moines (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Merchants Bonding Company in West Des Moines, IA is seeking a Relationship Development Associate to support growth and retention initiatives. This hands-on role serves as a direct support engine for the relationship and business unit teams, ensuring delivery of marketing/sales, prospecting, research, engagement activities and event logistics.

The position focuses on underwriting and sales support, coordinating agent events, executing marketing campaigns, and maintaining CRM data to drive client

Qualifications

• 1–3 years of experience in marketing, customer success, or a sales support role.
• Proficiency in CRM software (e.g., Salesforce), email marketing platforms and Microsoft Excel and PowerPoint.
• Ability to manage campaigns and events with strong attention to detail.

Responsibilities

• Underwriter Sales Empowerment: Act as a tactical partner to the underwriting staff by providing the specific marketing tools and sales materials needed to drive stronger agent relationships.
• Prospecting & Market Intelligence: Perform deep‑diving research and compile prospecting data to assist underwriters in identifying new business opportunities within their specific territories.
• Actionable Follow‑Up Systems: Implement standardized follow‑up email templates and manage "action item" workflows to help underwriters maintain high‑value touchpoints with their agents.
• Agent Relationship Events: Handle the coordination and on‑site logistics for targeted agent events, creating environments that facilitate connection and community building.
• Marketing Campaigns: Set up and monitor marketing campaigns at the producer level to increase brand visibility and support acquisition goals.

Skills

Marketing experience

Sales support

CRM familiarity

Tools

Salesforce CRM

Microsoft Excel

PowerPoint

Email marketing platforms

Job description

Merchants Bonding Company in West Des Moines, IA is seeking a Relationship Development Associate to support growth and retention initiatives. This hands-on role serves as a direct support engine for the relationship and business unit teams, ensuring delivery of marketing/sales, prospecting, research, engagement activities and event logistics.

The position focuses on underwriting and sales support, coordinating agent events, executing marketing campaigns, and maintaining CRM data to drive client