Relationship-Focused Universal Banker

Superior National Bank; Troy (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Superior National Bank in Troy, MI is seeking a customer-focused professional to handle deposits, withdrawals, and loan payments while delivering a full range of banking services. You will assist customers with new accounts, maintain relationships, and promote electronic banking solutions.

The role emphasizes accuracy in cash handling, adherence to procedures, and proactive community engagement to support local branch growth.

Qualifications

• Bachelor’s or Associate degree in finance or related field preferred.
• Successful completion of in-house training program.
• Experience in a banking/lending environment preferred.

Responsibilities

• Receive checks and cash for deposit to accounts, verify amounts, examine checks for endorsement, and enter deposits into computer records.
• Cash checks and process withdrawals after verification of signatures and balances.
• Receive, verify, and enter loan and other payments.
• Provide a complete range of customer services, including opening, maintaining, and closing accounts.
• Count, check, package, and order coins and currency.
• Balance cash drawer at the end of the shift/day.
• Drives branch growth through outbound prospecting and community engagement.
• Consults with and advises customers about all bank products and services.
• Uncovers needs for personal and business deposit accounts and loans after needs-based consultation.
• Interviews and gathers customer information, opens new deposit accounts.
• Creates an enhanced customer experience with an “all-in-one” approach to relationship building.
• Makes recommendations for electronic banking products, enrolling customers, and supports e-banking services.

Skills

Relationship building

Customer service

Cash handling

Bank product knowledge

Education

Bachelor’s or Associate degree in finance

In-house training program

Banking/lending experience preferred

Job description

Superior National Bank in Troy, MI is seeking a customer-focused professional to handle deposits, withdrawals, and loan payments while delivering a full range of banking services. You will assist customers with new accounts, maintain relationships, and promote electronic banking solutions.

The role emphasizes accuracy in cash handling, adherence to procedures, and proactive community engagement to support local branch growth.