Relationship-Driven Universal Banker I

Nicolet National Bank; Appleton (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

PTO & 11.5 Paid Holidays

Job summary

Nicolet National Bank is looking for a Universal Banker I to enhance customer relationships and services. This role is pivotal in providing exceptional customer experiences, managing teller operations, and supporting community outreach efforts.

Candidates should possess strong customer service skills, a high school diploma, and at least one year of cash-handling experience. Benefits include health insurance, a 401(k) plan, and PTO.

Qualifications

• 1+ years of cash-handling and customer service experience required.
• Prior banking or retail financial services experience preferred.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide welcoming and professional service across in-person, phone, and digital channels.
• Accurately process deposits, withdrawals, and other transactions.
• Identify customer needs and refer opportunities to specialists.
• Research and resolve routine issues and escalate complex matters.
• Participate in daily huddles and collaborate with team members.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Attention to detail

Banking systems knowledge

Digital tools proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Nicolet National Bank is looking for a Universal Banker I to enhance customer relationships and services. This role is pivotal in providing exceptional customer experiences, managing teller operations, and supporting community outreach efforts.

Candidates should possess strong customer service skills, a high school diploma, and at least one year of cash-handling experience. Benefits include health insurance, a 401(k) plan, and PTO.