Relationship-Driven Banking Pro

Spencer Savings Bank; Edgewater (NJ); On-site; USD 38,000 - 54,000; Full time

Job summary

Spencer Savings Bank is seeking a Universal Banker for our Edgewater, NJ branch. The role covers a broad range of banking tasks including deposits and withdrawals, loan payments, and customer interactions to assess needs and open accounts.

You will also handle cross-selling, research and resolve transaction issues, and maintain daily paperwork in a compliant environment, with occasional branch travel as needed.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years bank teller and/or platform experience preferred.

Responsibilities

• Operate teller window to process deposits, withdrawals, payments, and cashier’s checks.
• Open accounts and resolve customer service issues on the platform.
• Provide extraordinary client experience through Spencer’s customer service behaviors.
• Research and resolve all transaction errors; engage management when needed.
• Engage customers to identify needs and refer to appropriate products and services.
• Refer customers to the platform when working at the teller window.
• Adhere to bank compliance and policy procedures.
• Complete CTRs, SARs, and end-of-day paperwork accurately and timely.
• Assist AFCM with end-of-day branch proof tasks including ATM and Vault.
• Participate in internal/external branch events and local community events.
• Possess a flexible hourly schedule and may travel to other branches.

Education

High School Diploma or GED

Job description

Spencer Savings Bank is seeking a Universal Banker for our Edgewater, NJ branch. The role covers a broad range of banking tasks including deposits and withdrawals, loan payments, and customer interactions to assess needs and open accounts.

You will also handle cross-selling, research and resolve transaction issues, and maintain daily paperwork in a compliant environment, with occasional branch travel as needed.