Relationship-Driven Banking Associate

JPMorganChase; San Jose (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand in a welcoming branch experience, delivering attentive service and using the latest banking solutions to help clients achieve financial goals. You will build trusted relationships, explain products, assist with account openings, and support branch operations while complying with regulatory requirements.

This role emphasizes collaboration with the team to deliver seamless service, modern digital tools, and a commitment to diversity and

Qualifications

• Customer service experience or equivalent.
• Ability to greet clients and deliver welcoming, attentive service.
• Comfort with cash handling and basic banking transactions.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App.
• Build relationships by listening, asking questions, and partnering with team to help clients achieve goals.
• Assist with branch operations and cash handling in line with bank policies.

Skills

Customer service

Relationship building

Communication

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand in a welcoming branch experience, delivering attentive service and using the latest banking solutions to help clients achieve financial goals. You will build trusted relationships, explain products, assist with account openings, and support branch operations while complying with regulatory requirements.

This role emphasizes collaboration with the team to deliver seamless service, modern digital tools, and a commitment to diversity and