Relationship-Driven Banking Associate

Fairygodboss; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Chase in Chicago seeks an Associate Banker to deliver hospitality-heavy service and trusted guidance. You will greet clients, open accounts, and help with everyday banking using Chase Mobile, Chase.com, and ATMs. This role emphasizes meaningful relationships and a high standard of client care.

Work with branch teammates to meet clients' financial goals, manage lobby flow, and ensure compliance with policies. You will be a key ambassador of our brand and customer-centric culture.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Build trusted relationships with clients through genuine care.
• Engage clients with clear, polite communication to understand needs.
• Resolve client issues quickly with attention to detail.
• Elevate the client experience by collaborating with team members.
• Learn products, services, and procedures quickly and accurately.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and offering solutions.
• Perform branch operations and adhere to bank policies and procedures.

Skills

Customer service

Relationship building

Active listening

Communication

Team collaboration

Problem solving

Job description

Chase in Chicago seeks an Associate Banker to deliver hospitality-heavy service and trusted guidance. You will greet clients, open accounts, and help with everyday banking using Chase Mobile, Chase.com, and ATMs. This role emphasizes meaningful relationships and a high standard of client care.

Work with branch teammates to meet clients' financial goals, manage lobby flow, and ensure compliance with policies. You will be a key ambassador of our brand and customer-centric culture.