Relationship Banking Specialist – Customer-Centric Advisor

OneGroup; Winooski (VT); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI), via Community Bank, N.A., is seeking a Relationship Banking Representative.

This frontline role blends teller and desk responsibilities to deliver a consistent, customer-centric banking experience and build trusted, long‑term relationships with customers. You will educate customers on products and digital tools, open and service accounts, handle routine inquiries, and collaborate with partners to resolve issues while complying with policies and security

Qualifications

• High School Diploma or GED required.
• Excellent interpersonal, listening, and communication skills.
• Ability to work flexible hours and travel to nearby branches as needed.

Responsibilities

• Provide a welcoming, professional customer experience in lobby and at the desk.
• Open new accounts, process transactions, and educate customers on features and digital tools.
• Resolve issues, coordinate with internal partners, and ensure compliance with policies and security standards.

Skills

Interpersonal communication

Active listening

Attention to detail

Teamwork

Digital tools

Microsoft Office

Banking systems

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Digital banking platforms

Job description

Community Financial System, Inc. (CFSI), via Community Bank, N.A., is seeking a Relationship Banking Representative.

This frontline role blends teller and desk responsibilities to deliver a consistent, customer-centric banking experience and build trusted, long‑term relationships with customers. You will educate customers on products and digital tools, open and service accounts, handle routine inquiries, and collaborate with partners to resolve issues while complying with policies and security