Relationship Banking Specialist

United Bank; Midlothian (VA); On-site; USD 39,000 - 63,000; Full time

Job summary

United Bank in Midlothian, VA seeks a customer service professional to support branch operations and contribute to sales efforts. You will handle transactions, assist clients with products, and participate in training programs.

Ideal candidates bring 3+ years in customer service (or 2+ in banking), strong communication skills, and a willingness to learn. Spanish language skills are a plus and Microsoft Office proficiency is expected.

Qualifications

• High school diploma or equivalent required; Bachelor's degree is a plus.
• 3+ years of professional customer contact and service experience, or 2+ years in a Banking environment.
• Experience handling and being accountable for money.
• Strong communication skills, both verbal and written; Spanish a plus.
• Proficient with Microsoft Office (Word, Excel).
• Ability to learn Bank products/services and complete in-house training.

Responsibilities

• Provide exceptional customer service at the branch and handle inquiries.
• Support sales-oriented activities and build relationships with clients.
• Accurately process transactions and manage money handling responsibilities.
• Maintain up-to-date knowledge of banking products and services.
• Demonstrate professionalism and ability to work independently and in a team.

Job description

United Bank in Midlothian, VA seeks a customer service professional to support branch operations and contribute to sales efforts. You will handle transactions, assist clients with products, and participate in training programs.

Ideal candidates bring 3+ years in customer service (or 2+ in banking), strong communication skills, and a willingness to learn. Spanish language skills are a plus and Microsoft Office proficiency is expected.