Relationship Banking & Service Specialist

Commercial Savings Bank; Wooster, Northern (OH, KY); Hybrid; USD 32,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid holidays

Job summary

The Commercial & Savings Bank (CSB) is hiring a Customer Service Representative for our Wooster Downtown Banking Center in Wooster, OH. This full-time on-site role emphasizes accurate teller transactions, customer care, and product referrals to build customer portfolios.

We value teamwork, community involvement, and a strong commitment to CSB’s mission and standards. Benefits include competitive pay and a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• Strong customer service skills and cash handling experience preferred.
• Ability to explain banking products and services clearly.

Responsibilities

• Serve customers in a professional and caring manner, following CSB standards.
• Process transactions accurately and balance cash drawer daily.
• Promote CSB products and services to help grow customer portfolios.
• Maintain a positive image of CSB through courteous conduct and community involvement.
• Assist Banking Center Manager with opening/closing duties and daily operations.

Skills

Customer service

Cash handling

Education

High school diploma or GED

Tools

POS systems

Retail Banking software

Job description

The Commercial & Savings Bank (CSB) is hiring a Customer Service Representative for our Wooster Downtown Banking Center in Wooster, OH. This full-time on-site role emphasizes accurate teller transactions, customer care, and product referrals to build customer portfolios.

We value teamwork, community involvement, and a strong commitment to CSB’s mission and standards. Benefits include competitive pay and a comprehensive benefits package.