Relationship Banking Officer (Full-Time)

L&N Federal Credit Union; Louisville (KY); On-site; USD 28,000 - 42,000; Full time

Job summary

L&N Federal Credit Union in Louisville, KY is seeking a Banking Officer for a full-time role. You will develop deeper relationships with members by offering account and loan options and handling onboarding of new members.

You will balance a cash drawer, provide product knowledge, and work closely with team members to ensure compliance with regulations and credit union policies. Strong customer service and cross-selling skills are essential.

Qualifications

• High school diploma or GED required.
• Associate degree or higher preferred.
• 1–3 years of similar or related experience requested.

Responsibilities

• Provide information about accounts, consumer loans, auto loans, and mortgage loans.
• Open new member service accounts and resolve questions; identify cross-sell opportunities.
• Follow onboarding procedures for new members.
• Stay informed about promotions and new products/services.
• Conduct member service interactions per company standards.
• Adhere to Bank Secrecy Act and security procedures.
• Provide product knowledge and compare with competition.
• Stay current with federal regulations and compliance.

Skills

Customer service

Cross-selling

Cash handling

Product knowledge

Teamwork

Compliance

Education

High school diploma or GED

Associate degree or higher preferred

Job description

L&N Federal Credit Union in Louisville, KY is seeking a Banking Officer for a full-time role. You will develop deeper relationships with members by offering account and loan options and handling onboarding of new members.

You will balance a cash drawer, provide product knowledge, and work closely with team members to ensure compliance with regulations and credit union policies. Strong customer service and cross-selling skills are essential.