Banking Officer- Full-Time- Williamsburg, KY

L&N Federal Credit Union; Williamsburg (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

L&N Federal Credit Union is seeking a Banking Officer in Williamsburg, KY to handle member accounts, loans, and service inquiries. You will open accounts, assist with cross-sell opportunities, and ensure onboarding procedures are followed for new members.

The role requires 1–3 years of related experience and a high school diploma or GED; an Associate degree is preferred. This is a full-time, on-site position in Williamsburg, with emphasis on service excellence and regulatory compliance.

Qualifications

• High school education or GED required.
• Associate’s Degree or higher preferred.
• 1 year to 3 years of similar or related experience required.

Responsibilities

• Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage loans.
• Open new member service accounts and resolve questions or problems in regards to member service issues while looking for cross-sell opportunities to better service the members.
• Effectively follow all onboarding procedures with all new members.
• Stay informed on all credit union promotions of new products or services.
• Conduct member service interactions consistent with the standards detailed in our Managing Service Excellence program.
• Adhere to Bank Secrecy Act and security procedures of the credit union.
• Provide product knowledge to members and be prepared to compare with the competition.
• Keep abreast of federal regulations and stay in compliance with all laws.
• Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as required by management.
• To practice confidentiality where appropriate in all employee, member and credit union affairs.
• Will be required to be able to operate a cash drawer and balance it.
• Assist Member Service Representative/Teller when possible to offer members prompt service.

Skills

Customer service

Cash handling

Cross-selling

Teamwork

Education

High school diploma or GED

Associate degree preferred

Tools

Cash register

Job description

Banking Officer- Full-Time- Williamsburg, KY

Job Category: Branch Retail

Requisition Number: BANKI001761

• Posted : August 18, 2026
• Full-Time

Locations

Showing 1 location

Williamsburg In Store Off
589 E Highway 92
Williamsburg, KY 40769, USA

Williamsburg In Store Off
589 E Highway 92
Williamsburg, KY 40769, USA

Reporting to the Assistant Branch Manager, this full-time, non-exempt hourly position works to develop deeper relationships with new and existing members of the credit union. This position will offer solutions to member needs by offering a variety of account and loan options.

Essential Functions & Responsibilities

1. Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage loans.

2. Responsible for opening new member service accounts and resolving any questions or problems in regards to member service issues while looking for cross‑sell opportunities to better service the members.

3. Effectively follow all onboarding procedures with all new members.

4. Stay informed on all credit union promotions of new products or services.

5. Conduct member service interactions consistent with the standards detailed in our Managing Service Excellence program.

6. Adhere to Bank Secrecy Act and security procedures of the credit union.

7. Provide product knowledge to members and be prepared to compare with the competition.

8. Keep abreast of federal regulations and stay in compliance with all laws.

9. Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as required by management.

10. To practice confidentiality where appropriate in all employee, member and credit union affairs.

11. Will be required to be able to operate a cash drawer and balance it.

12. Assist Member Service Representative/Teller when possible to offer members prompt service.

Qualifications and Certifications

A high school education or GED required.

Associate’s Degree or higher preferred.

1 year to 3 years of similar or related experience required.

Qualifications

Skills

Behaviors

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Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.