Relationship Banking Advisor

KeyCorp; Euclid (OH); Hybrid; USD 29,000 - 43,000; Full time

Job summary

KeyBank is seeking a Personal Banker to engage clients, uncover financial needs, and provide guidance to help customers manage their finances. You will work within our branch team, building relationships with existing clients and attracting new ones to deepen banking relationships.

The role emphasizes a client-first, sales-driven approach, strong teamwork, and effective communication. You will support daily branch operations and participate in morning huddles, with opportunities to grow within

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Experience in building client relationships and meeting sales goals.
• Familiarity with banking products and digital banking platforms.

Responsibilities

• Engage clients to uncover financial needs and provide guidance.
• Open and service personal and small business accounts.
• Build partnerships with branch teams and external centers of influence.
• Ensure compliance with policies and procedures and document client interactions.
• Support branch operations and participate in team huddles and daily debriefs.

Skills

Client relationship building

Sales mindset

Communication skills

Digital literacy

Cash handling

Education

High School Diploma or GED

Bachelor's degree preferred

Notary License

Tools

MS Windows

MS Office (Word, Excel)

Digital banking tools

Job description

KeyBank is seeking a Personal Banker to engage clients, uncover financial needs, and provide guidance to help customers manage their finances. You will work within our branch team, building relationships with existing clients and attracting new ones to deepen banking relationships.

The role emphasizes a client-first, sales-driven approach, strong teamwork, and effective communication. You will support daily branch operations and participate in morning huddles, with opportunities to grow within