Relationship Banker (Spanish Required)

United States Digital Space LLC; Bel Air (MD); On-site; USD 52,000 - 56,000; Full time

Job summary

United States Digital Space LLC in Maryland is seeking a client service associate to engage clients in the lobby, educate them on self-service banking, and process cash transactions accurately. You will build relationships to meet financial needs and ensure compliance with applicable regulations.

The role emphasizes delivering a premier client experience, managing center traffic and outreach, and collaborating with banking experts to support customers' financial goals.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships with clients and colleagues.
• Able to communicate clearly and confidently with a diverse client base.
• Learns and adapts quickly to new information and technology platforms.
• Educates clients on how to conduct simple banking transactions via self-service channels.
• Willing to work weekends and extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Client relations

Communication

Problem solving

Account management

Sales orientation

Teamwork

Education

High School Diploma or GED

Job description

United States Digital Space LLC in Maryland is seeking a client service associate to engage clients in the lobby, educate them on self-service banking, and process cash transactions accurately. You will build relationships to meet financial needs and ensure compliance with applicable regulations.

The role emphasizes delivering a premier client experience, managing center traffic and outreach, and collaborating with banking experts to support customers' financial goals.