Client Experience Banker

United States Digital Space LLC; Rohnert Park (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

United States Digital Space LLC in California is seeking a customer-focused associate to engage lobby clients, educate them on self-service options, and process cash transactions accurately. The role emphasizes building lasting client relationships and guiding customers to solutions that support their financial goals.

You will work in a classic in-office environment with a schedule that may include weekends and extended hours, and you will be trained to meet compliance, risk, and customer

Qualifications

• Strong customer service mindset and client-focus during banking interactions.
• Experience with or willingness to learn self-service banking platforms (ATM, online banking, mobile).
• Proven ability to meet sales and service goals in a regulated environment.
• Comfortable with cash handling and operating in a fast-paced branch setting.
• Ability to work weekends or extended hours at multiple locations within reasonable distance.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service banking resources.
• Process cash transactions accurately and efficiently.
• Build relationships to identify and meet client financial needs.
• Follow established processes and guidelines to ensure compliance with laws and regulations.
• Drive a positive client experience and contribute to branch operations.

Skills

Adaptability

Business Acumen

Client Focus

Oral Communications

Problem Solving

Relationship Building

Sales Experience

Time Management

Team Collaboration

Education

Bachelor’s degree or business-related Associate’s degree

Job description

United States Digital Space LLC in California is seeking a customer-focused associate to engage lobby clients, educate them on self-service options, and process cash transactions accurately. The role emphasizes building lasting client relationships and guiding customers to solutions that support their financial goals.

You will work in a classic in-office environment with a schedule that may include weekends and extended hours, and you will be trained to meet compliance, risk, and customer