Relationship Banker — Senior Teller & Customer Advocate

UNITED BANK OF MICHIGAN GROUP; Grand Rapids Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid vacation and sick

Health, dental, vision, and life ins.

Long and short-term disability

401(k) retirement plan with company  

Education reimbursement

Wellness opportunities

Training and development opportunities

Pay for performance

Promote from within philosophy

Veteran friendly employer

Job summary

United Bank of Michigan is seeking a full-time Relationship Banker at the Cascade Village Branch to welcome customers, process transactions, open and manage accounts, and refer to affiliates. You will help customers meet financial goals, cross-sell services, and resolve issues in a fast-paced environment.

The role emphasizes building lasting relationships, delivering superior customer service, and contributing to a positive branch experience through attention to detail, compliance, and teamwork.

Qualifications

• One year certificate for a college or technical school.
• 3 to 6 months related experience and/or training, or combination of education and experience.
• Strong verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to stand and walk regularly; use of hands and arms; talking and hearing.

Responsibilities

• Assist customers with banking needs and processing transactions.
• Open accounts, manage existing accounts, and refer to affiliated teams.
• Build customer relationships to drive loans and cross-sell services.
• Ensure compliance and accuracy in daily tasks.

Skills

Relationship banking

Customer service

Cross-selling

Verbal communication

Education

One year certificate for a college or technical school

Job description

United Bank of Michigan is seeking a full-time Relationship Banker at the Cascade Village Branch to welcome customers, process transactions, open and manage accounts, and refer to affiliates. You will help customers meet financial goals, cross-sell services, and resolve issues in a fast-paced environment.

The role emphasizes building lasting relationships, delivering superior customer service, and contributing to a positive branch experience through attention to detail, compliance, and teamwork.