Relationship Banker: Personal & Small Business

Bank of America Corporation; United States; Vor Ort; USD 34.000 - 44.000; Vollzeit

Benefits dieser Stelle

Benefits eligibility

Paid time off

Support to employees

Zusammenfassung

Bank of America is seeking a client-focused associate to be the first point of contact for financial center clients in the United States. You will uncover personal banking needs, guide clients to solutions, and connect them with specialists for deeper support.

You will deepen client relationships through platform services, support self-service or transactional activities, and consistently follow up with clients via outbound calls and routine outreach.

Qualifikationen

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves clients’ financial lives.
• Confident in identifying solutions for helping new and existing clients based on their needs.
• Strong written and verbal communications skills.
• Ability to learn and adapt to new information, technology platforms, and changing circumstances.
• Applies strong critical thinking and problem-solving skills to meet clients' needs.
• Demonstrates effective time management and ability to multitask.
• Notary commission eligibility within a few months of start date (state dependent).
• Willingness to work weekends and/or extended hours across multiple locations.

Aufgaben

• Partners with teams to provide financial center clients with consumer and small business solutions.
• Assists, educates, and trains clients on self-service transactions.
• Leverages resources to optimize client experience and ensure operational excellence.
• Follows processes and guidelines for opening accounts and account maintenance.
• Manages client interactions and adheres to regulatory requirements.

Kenntnisse

Active Listening

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development Pipeline

Prospecting

Referral Identification

Referral Management

Ausbildung

High School Diploma / GED / Secondary School or equivalent

Associate's or Bachelor's Degree in business, finance or related field

Tools

Microsoft Office

Jobbeschreibung

Bank of America is seeking a client-focused associate to be the first point of contact for financial center clients in the United States. You will uncover personal banking needs, guide clients to solutions, and connect them with specialists for deeper support.

You will deepen client relationships through platform services, support self-service or transactional activities, and consistently follow up with clients via outbound calls and routine outreach.