Relationship Banker: Personal Banking & Lending Expert

BMO; Santa Clarita (CA); On-site; USD 43,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is seeking a customer-focused banking professional in California to deliver exceptional service, assess needs, and guide clients toward suitable financial solutions across everyday banking, lending, and investments. You will work with branch teams and partners to grow relationships and ensure a superior customer experience.

The role emphasizes compliance with lending policies, risk management, and staying informed on product offerings and regulatory standards.

Qualifications

• Typically 2-3 years of relevant experience and post-secondary degree desirable.
• Canada only: Registration to sell investment products where applicable.
• Appropriate lending qualifications and designations.
• Experience in retail financial services assets.

Responsibilities

• Delivers exceptional service to BMO customers and prospects, identifying needs and guiding financial solutions.
• Engages customers to complete needs assessments and tailor solutions (everyday banking, lending, home financing, small business).
• Advise on digital/self-serve options to simplify banking.
• Proactively engage and build relationships within the community.
• Ensure compliance with lending policies, risk framework, and regulatory requirements.
• Provide credit recommendations for personal lending transactions.
• Collaborate within branch and with partners to achieve business objectives.
• Maintain knowledge of products, market trends, and regulatory environment.

Skills

Customer needs knowledge

Communication skills

Organization skills

Team collaboration

Analytical skills

Interpersonal skills

Sales experience

Results oriented

Self-motivation

Flexibility

Education

Post-secondary degree in related field

Lending qualifications

Tools

Digital banking tools

Job description

BMO Financial Group is seeking a customer-focused banking professional in California to deliver exceptional service, assess needs, and guide clients toward suitable financial solutions across everyday banking, lending, and investments. You will work with branch teams and partners to grow relationships and ensure a superior customer experience.

The role emphasizes compliance with lending policies, risk management, and staying informed on product offerings and regulatory standards.