Relationship Banker - PA North Market

Bank of America; Allentown (Lehigh County); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading bank is seeking a Relationship Banker to engage clients and assist with financial transactions in Allentown, PA. This entry-level position offers opportunities for career growth and requires strong communication skills and a passion for improving clients' financial lives. The ideal candidate will be adaptable, collaborative, and capable of managing cash responsibilities while ensuring compliance with established processes.

Qualifications

• Enthusiastic self-starter with strong work ethic.
• Effective collaborator with excellent communication skills.
• Confident in identifying solutions based on client needs.

Responsibilities

• Engage clients to educate and assist with transactions.
• Build relationships to meet financial needs.
• Process cash transactions accurately.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Relationship Building

Education

High School Diploma / GED

Bachelor's Degree in business or finance

Job description

Join to apply for the Relationship Banker - PA North Market role at Bank of America

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Join to apply for the Relationship Banker - PA North Market role at Bank of America

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: This role involves engaging clients in the lobby to educate and assist with transactions through self-service resources like mobile banking, online banking, or ATM. Responsibilities include accurately processing cash transactions and having in-depth conversations with clients to understand their financial and life priorities, connecting them to suitable solutions.

Responsibilities:

1. Execute the bank's risk culture and strive for operational excellence
2. Build relationships with clients to meet financial needs
3. Follow established processes and guidelines to ensure compliance and client satisfaction
4. Grow business knowledge by partnering with experts in small business, lending, and investments
5. Manage financial center traffic, appointments, and outbound calls effectively
6. Drive the client experience
7. Manage cash responsibilities

Required Qualifications:

1. Enthusiastic, motivated self-starter with a strong work ethic and results-oriented mindset
2. Effective collaborator who builds strong relationships
3. Passionate about improving clients’ financial lives
4. Confident in identifying solutions based on client needs
5. Excellent communication skills and ability to engage clients
6. Ability to learn and adapt to new information and technology
7. Confident in educating clients on self-service banking transactions
8. Strong critical thinking and problem-solving skills
9. Adheres to processes, laws, and regulations
10. Efficient in time and capacity management
11. Flexible to work weekends and extended hours as needed

Desired Qualifications:

1. Experience in financial services and knowledge of industry products
2. Successful sales experience with individual sales goals
3. Cash handling experience
4. Bachelor's Degree or relevant Associate’s Degree in business or finance

Skills:

1. Adaptability
2. Business Acumen
3. Customer and Client Focus
4. Oral Communications
5. Problem Solving
6. Account Management
7. Client Experience Branding
8. Client Management
9. Client Solutions Advisory
10. Relationship Building
11. Business Development
12. Pipeline Management
13. Prospecting
14. Referral Identification
15. Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Banking