Relationship Banker – NYC Branch

Bank of America Corporation; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Job summary

Bank of America Corporation in New York is seeking a client service associate to engage clients in the lobby and assist with transactions using self-service tools such as mobile, online banking, or ATM. You will process cash transactions accurately and discuss financial goals with clients to connect them with suitable solutions.

The role emphasizes risk culture, operational excellence, and adherence to laws, while building relationships and driving the client experience across the branch.

Qualifications

• Enthusiastic self-starter with a strong work ethic and client-focused mindset.
• Ability to build relationships and collaborate with colleagues.
• Willingness to learn and adapt to new information and platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to act in clients' and the bank's best interest, compliant with laws.
• Grows knowledge by partnering with experts in small business, lending and investments.
• Manages center traffic, appointments, and outbound calls; drives the client experience.
• Manages cash responsibilities and supports branch operations.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Account Management

Client Experience Branding

Business Development

Pipeline Management

Education

Bachelor's Degree

Business-related Associate’s Degree

Job description

Bank of America Corporation in New York is seeking a client service associate to engage clients in the lobby and assist with transactions using self-service tools such as mobile, online banking, or ATM. You will process cash transactions accurately and discuss financial goals with clients to connect them with suitable solutions.

The role emphasizes risk culture, operational excellence, and adherence to laws, while building relationships and driving the client experience across the branch.