Relationship Banker - Monticello Branch

Citizens; Monticello (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

Health Savings Accounts & Flexible Sp.

Life insurance

Competitive 401(k) plan

Job summary

Citizens Bank in Monticello is seeking a Relationship Banker to help customers with daily banking needs and build lasting relationships. You will handle cash transactions, guide customers on products and services, and contribute to an outstanding in-branch experience that reflects our People First mission.

The role emphasizes empathetic service, accurate cash handling, and the ability to learn and adapt to banking software while working onsite in a community-focused environment.

Qualifications

• Experience in banking or financial services preferred.
• Ability to handle cash accurately.
• Strong communication with customers.
• Proficient with computers and new banking software.

Responsibilities

• Assist customers with cash transactions, debit cards, new accounts, and everyday banking needs.
• Provide friendly, knowledgeable guidance that supports long-term financial wellbeing.
• Recommend products and services that genuinely meet customer needs.
• Deliver an exceptional in-branch experience that reflects our People First mission.

Skills

Cash handling

Customer service

Communication

Computer proficiency

Banking experience

Tools

Banking software

Job description

Ready to grow your career with a community‑minded bank that puts People First? We're looking for an enthusiastic Relationship Banker to join our Monticello team. If you enjoy helping others, building relationships, and making a meaningful impact in your community, this may be the perfect fit for you.

What You'll Do

As Relationship Banker, you'll be a key partner in your customers' financial journeys. Each day brings opportunities to:

• Assist customers with cash transactions, debit cards, new accounts, and everyday banking needs
• Provide friendly, knowledgeable guidance that supports long-term financial wellbeing
• Recommend products and services that genuinely meet customer needs
• Deliver an exceptional in‑branch experience that reflects our People First mission

This onsite role allows you to connect face‑to‑face with the people we serve-offering personal attention that helps them feel valued and confident.

Hello, We're The Citizens Bank

Founded in 1953 by local business and civic leaders, Citizens Bank has always been committed to serving the communities that helped shape us. Our progressive community banking model combines exceptional personal service with advanced banking technology-giving our customers the convenience of modern financial tools with the care of a neighborhood bank.

We take pride in our heritage of independence and remain dedicated to supporting the financial progress of the people we serve. Guided by our mission, People First, every team member plays a role in delivering an outstanding customer experience and offering the best products and services we can.

Why You'll Love Working Here

You'll join a team dedicated to service excellence, community support, and professional growth. Citizens Bank offers a comprehensive benefits package to full‑time associates, including:

• Paid time off
• Medical, dental, and vision insurance
• Health Savings Accounts & Flexible Spending Accounts
• Life insurance
• Competitive 401(k) plan
• And more!

If you're looking to make a difference while building your career, you'll find a welcoming home here.

Would You Be a Great Relationship Banker?

To shine in this role, you should bring:

• Strong cash‑handling skills
• Exceptional customer service abilities
• Clear and confident communication, in person and by phone
• Computer proficiency and comfort learning new systems
• Previous banking experience preferred

If you have these skills and are excited to be part of a customer‑focused, community‑centered organization, we'd love to hear from you.

Citizens Bank is an Equal Opportunity Employer.