Relationship Banker I — Customer Service & Banking Growth

First United Bank; Shawnee (OK); On-site; USD 35,000 - 50,000; Full time

Job summary

First United Bank in Shawnee, OK is seeking a Relationship Banker I to maintain a comprehensive knowledge of products and deliver outstanding customer service. Responsibilities include opening accounts, processing transactions, and resolving customer inquiries.

The ideal candidate will have strong customer service skills and a high school diploma, with some college preferred. This is a great opportunity to further enhance your career in the banking industry.

Qualifications

• High school diploma; some college strongly preferred.
• Preferred one year of retail or cash-handling experience.
• Strong customer service skills and a basic math aptitude.
• Excellent communication, time-management, and judgment skills.
• Ability to read, write, and speak English proficiently.
• Commitment to professionalism, ethical conduct, and continuous improvement.

Responsibilities

• Maintain comprehensive knowledge of bank products and services.
• Serve as primary point of contact for customers.
• Open new accounts and handle routine inquiries.
• Promote and cross-sell products through campaigns.
• Process deposits, withdrawals, and loans accurately.
• Resolve customer complaints and inquiries promptly.
• Support team members by mentoring and sharing knowledge.

Skills

Customer service skills

Basic math aptitude

Communication skills

Time-management skills

Education

High school diploma; some college preferred

Job description

First United Bank in Shawnee, OK is seeking a Relationship Banker I to maintain a comprehensive knowledge of products and deliver outstanding customer service. Responsibilities include opening accounts, processing transactions, and resolving customer inquiries.

The ideal candidate will have strong customer service skills and a high school diploma, with some college preferred. This is a great opportunity to further enhance your career in the banking industry.