Relationship Banker I: Customer Experience & Growth

Regions Bank; Pearl (MS); On-site; USD 36,000 - 42,000; Full time

Job summary

Regions Bank is hiring a Relationship Banker I to deliver exceptional customer service at the teller window and over the phone. You will process a range of transactions, educate customers on digital banking tools, and build lasting relationships to meet their financial needs.

The role offers growth opportunities within Regions and a team-driven environment. The ideal candidate has prior teller or cash-handling experience, strong communication skills, and a customer-first mindset.

Qualifications

• Requires strong customer focus and relationship-building skills.
• Cash handling and basic banking transactions experience preferred.
• Ability to communicate clearly and assist customers across channels.

Responsibilities

• Provide exceptional customer experience on the cash line and over the phone.
• Process transactions and resolve routine service inquiries.
• Educate customers on digital banking options (mobile, online, ATM).
• Build relationships and identify customer needs for Regions solutions.
• Assist teammates and refer complex needs to specialists.
• Follow bank procedures and manage operational risks.

Skills

Customer service

Cash handling

Communication

Digital banking

Time management

Sales support

Education

High School Diploma or GED

Job description

Regions Bank is hiring a Relationship Banker I to deliver exceptional customer service at the teller window and over the phone. You will process a range of transactions, educate customers on digital banking tools, and build lasting relationships to meet their financial needs.

The role offers growth opportunities within Regions and a team-driven environment. The ideal candidate has prior teller or cash-handling experience, strong communication skills, and a customer-first mindset.