Relationship Banker I: Build Lasting Customer Relationships

TD Bank; Willow Grove (PA); On-site; USD 31,000 - 40,000; Full time

Job summary

TD Bank in Willow Grove, PA is hiring a Retail Banker I to serve as a customer liaison, delivering TD's Brand promise with financial expertise and consultative advice. You will assist customers with banking solutions, educate on products, and grow relationships to meet business objectives.

The role emphasizes customer education, opportunities to upsell, and proactive problem resolution while maintaining compliance and accuracy in every interaction.

Qualifications

• HS Diploma or GED required.
• 1+ years' experience in customer service or sales is preferred.
• Teller experience preferred and teller training upon hire may be required.
• Strong communication, organization and multitasking abilities.
• Knowledge of Microsoft Office tools is beneficial.

Responsibilities

• DeliverLegendary customer experience by providing education and consultative advice.
• Identify customer needs and offer TD solutions or referrals.
• Build relationships and guide customers through products and services.
• Engage in outbound outreach and support customer inquiries to resolve issues.
• Manage customer flow and provide clear, concise information.

Skills

Customer service

Sales experience

Communication skills

Microsoft Office

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Willow Grove, PA is hiring a Retail Banker I to serve as a customer liaison, delivering TD's Brand promise with financial expertise and consultative advice. You will assist customers with banking solutions, educate on products, and grow relationships to meet business objectives.

The role emphasizes customer education, opportunities to upsell, and proactive problem resolution while maintaining compliance and accuracy in every interaction.