Relationship Banker: Growth & Service Pro

vnbcareers; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

vnbcareers in Orlando seeks a customer-focused Teller/Financial Services Associate to grow existing relationships and acquire new ones through proactive sales. You will handle accounts, cross-sell loan products, and promote online banking while ensuring accurate cash handling and compliance.

Strong communication, multitasking, and knowledge of retail banking are essential. Prior experience in banking and a high school diploma are preferred, with opportunities for advancement.

Qualifications

• High School Diploma or GED required; minimum one year in customer service and cash handling.
• Experience in retail sales and service positions with cash handling preferred.
• Knowledge of branch operations or Valley Retail training program is a plus.

Responsibilities

• Grow existing customer relationships and acquire new ones through proactive sales.
• Deliver exceptional service aligned with the bank's mission.
• Educate customers on bank products and cross-sell solutions.
• Open new accounts (checking, savings, CDs, IRAs) and discuss loan products.
• Promote online and mobile banking capabilities.
• Maintain accurate cash drawer and operate teller equipment.
• Participate in community events and CRA initiatives.
• Report significant matters to management and ensure regulatory compliance.

Skills

Communication skills

Customer service

Analytical thinking

Decision making

Instruction interpretation

Retail banking knowledge

Organizational skills

Computer skills

Education

High School Diploma or GED

Associates or Bachelor's in related field

Tools

FIS/IBS

Job description

vnbcareers in Orlando seeks a customer-focused Teller/Financial Services Associate to grow existing relationships and acquire new ones through proactive sales. You will handle accounts, cross-sell loan products, and promote online banking while ensuring accurate cash handling and compliance.

Strong communication, multitasking, and knowledge of retail banking are essential. Prior experience in banking and a high school diploma are preferred, with opportunities for advancement.