Relationship Banker: Growth & Client Solutions

M&T Bank Corporation; Town of Penfield (NY); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank Corporation is seeking a branch-focused Relationship Specialist in Penfield, NY. You will identify customer needs, drive proactive outreach, and manage relationships to achieve sales and referral targets.

The role requires strong communication, sales discipline, and knowledge of banking products; it involves collaborating with business partners and maintaining risk controls within regulatory standards.

Qualifications

• High school diploma or GED with 3+ years in retail sales or customer service.
• Associates degree preferred; notary license a plus.
• Strong verbal communication and interpersonal skills; ability to build relationships.

Responsibilities

• Develop new customer relationships and expand existing ones through proactive outreach.
• Assist in portfolio management, sales profiling, and lead/referral generation to hit goals.
• Engage in relationship management, account openings, and cross-sell opportunities.

Skills

Retail sales

Customer service

Outbound calling

Relationship management

Verbal communication

Time management

Education

High school diploma or GED

Associates degree

Notary public license

Job description

M&T Bank Corporation is seeking a branch-focused Relationship Specialist in Penfield, NY. You will identify customer needs, drive proactive outreach, and manage relationships to achieve sales and referral targets.

The role requires strong communication, sales discipline, and knowledge of banking products; it involves collaborating with business partners and maintaining risk controls within regulatory standards.