Relationship Banker - Grow Customers, Lending & Solutions

BMO; Schaumburg (IL); On-site; USD 43,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO in Schaumburg, IL is seeking a Retail Banking Sales & Service professional to deliver exceptional service. You will identify customer needs, provide tailored financial solutions, and guide customers through digital and self-serve options while promoting a personal banking experience.

You will engage existing customers and prospects, conduct needs assessments, and collaborate with branch colleagues and partners to grow loyalty and drive business.

Qualifications

• Typically 2–3 years of relevant experience and post-secondary degree desirable.
• Experience in financial services is an asset.
• Excellent communication and problem-solving skills.

Responsibilities

• Delivers exceptional service and identifies customer needs.
• Provides guidance on financial solutions and digital options.
• Engages customers to grow loyalty and build relationships.
• Completes credit and lending related tasks within policy.

Skills

Customer service

Needs-based selling

Communication

Relationship building

Consultative selling

Problem solving

Education

Post-secondary degree

Tools

Tablet

Smartphone

Online tools

Applications

Job description

BMO in Schaumburg, IL is seeking a Retail Banking Sales & Service professional to deliver exceptional service. You will identify customer needs, provide tailored financial solutions, and guide customers through digital and self-serve options while promoting a personal banking experience.

You will engage existing customers and prospects, conduct needs assessments, and collaborate with branch colleagues and partners to grow loyalty and drive business.