Relationship Banker: Grow Clients' Financial Goals

Huntington National Bank; Chattanooga (TN); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Huntington National Bank is seeking a Financial Relationship Banker to help customers achieve their financial goals by building and retaining consumer and business relationships. You will identify needs and recommend deposit, loan, and other banking products with a focus on outstanding service.

You will proactively grow relationships through appointments, referrals, and a disciplined sales process while educating customers on online and mobile banking.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales in banking

Communication skills

Tech literacy (online banking)

Deposit products knowledge

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington National Bank is seeking a Financial Relationship Banker to help customers achieve their financial goals by building and retaining consumer and business relationships. You will identify needs and recommend deposit, loan, and other banking products with a focus on outstanding service.

You will proactively grow relationships through appointments, referrals, and a disciplined sales process while educating customers on online and mobile banking.