Relationship Banker: Grow Client Relationships & Solutions

First-Bank; O'Fallon (IL); On-site; USD 23,000 - 29,000; Full time

Job summary

First Bank in O'Fallon, IL is seeking a Relationship Banker to build client relationships, assess financial needs, and recommend banking solutions. You will open accounts, deepen relationships, generate referrals, and support digital banking adoption.

You will work with cross-functional partners to refer mortgage, lending, investments, and insurance solutions, meet branch sales goals, and deliver a high-quality client experience while following bank policies.

Qualifications

• High school diploma or equivalent.
• 6–12 months of customer service, sales, or related experience.
• Ability to build relationships and identify client needs.
• Professional verbal and written communication.
• Support sales goals through consultative conversations and referrals.
• Flexible schedule, including Saturdays.
• Willing to obtain NMLS registration after hire.

Responsibilities

• Build and maintain client relationships with professional, responsive service.
• Identify client goals and recommend banking solutions.
• Support new client acquisition and relationship growth through outreach and follow-up.
• Deepen relationships by expanding product usage and referrals.
• Contribute to branch sales goals through sales and service activities.
• Refer opportunities to mortgage, lending, investments, and insurance partners.
• Educate clients on digital banking tools and self-service options.
• Open and maintain accounts per bank standards.
• Follow bank policies and risk management expectations.

Skills

Customer service

Relationship building

Cross-selling

Communication skills

NMLS registration

Education

High school diploma or equivalent

Job description

First Bank in O'Fallon, IL is seeking a Relationship Banker to build client relationships, assess financial needs, and recommend banking solutions. You will open accounts, deepen relationships, generate referrals, and support digital banking adoption.

You will work with cross-functional partners to refer mortgage, lending, investments, and insurance solutions, meet branch sales goals, and deliver a high-quality client experience while following bank policies.