Relationship Banker: Grow Client Relationships & Solutions

vnbcareers; Budd Lake (NJ); On-site; USD 38,000 - 48,000; Full time

Job summary

Valley National Bank in Budd Lake, NJ seeks a customer-focused teller to grow relationships, educate clients on banking products, and provide full-service support including new accounts and loan discussions.

Responsibilities include cross-selling and using online/mobile banking tools, while maintaining cash accuracy and compliance. The role emphasizes professional conduct and community engagement.

Qualifications

• Excellent verbal and written communication.
• Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with customers and employees.
• Strong analytical, problem solving, and decision-making skills to resolve complex customer issues.

Responsibilities

• Grow existing customer relationships and acquire new ones through sales execution and proactive cross selling.
• Deliver exceptional customer service aligned with the bank's mission with a friendly, professional approach.
• Educate customers on bank products and cross-sell to meet financial needs.

Education

High School Diploma or GED

Job description

Valley National Bank in Budd Lake, NJ seeks a customer-focused teller to grow relationships, educate clients on banking products, and provide full-service support including new accounts and loan discussions.

Responsibilities include cross-selling and using online/mobile banking tools, while maintaining cash accuracy and compliance. The role emphasizes professional conduct and community engagement.