Relationship Banker: Grow Client Relationships

Huntington Bancshares, Inc.; Lancaster (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Huntington Bancshares, Inc. in the United States, Ohio is seeking a Relationship Banker to retain and grow consumer and business customer relationships by proactively identifying financial goals and needs and recommending deposit, loan, and other banking products and services.

This role emphasizes excellent service and a structured sales process. You will educate customers on online/mobile banking, stay updated on all products, and ensure compliance with security, risk, and regulatory policies.

Qualifications

• 2 years customer service and sales in banking, financial services or goal driven retail sales.
• 1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience.
• Or Bachelor's Degree with 1 year customer service and sales banking, financial services or goal driven retail sales.
• Must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through appointments, referrals, and a disciplined sales process.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintaining knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales

Relationship building

Communication skills

Education

Bachelor's Degree

High School Diploma or GED

Job description

Huntington Bancshares, Inc. in the United States, Ohio is seeking a Relationship Banker to retain and grow consumer and business customer relationships by proactively identifying financial goals and needs and recommending deposit, loan, and other banking products and services.

This role emphasizes excellent service and a structured sales process. You will educate customers on online/mobile banking, stay updated on all products, and ensure compliance with security, risk, and regulatory policies.