Relationship Banker: Digital-First Client Advocate

Us Bank; Hillsboro (OR); On-site; USD 3,995,000 - 4,822,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Sick leave

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted client relationships through in-person, by-appointment, and digital channels at our Hillsboro, OR location. You will assess customer needs, educate on deposits and loans, and open accounts with accuracy while leveraging digital tools.

The role requires strong communication, customer service, and a proactive, sales-oriented approach within a regulated banking environment. We offer comprehensive benefits and a stable career path.

Qualifications

• High school diploma or equivalent required.
• Typically five or more years of retail banking experience or equivalent training.
• NMLS registration required under SAFÉ Act and Regulation Z.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Engage and communicate effectively with clients to assess banking needs.
• Open new consumer and business accounts; process service requests and credit applications.
• Educate clients on digital and self-service banking products and services.
• Adhere to bank policies, procedures and regulatory requirements.

Skills

Relationship building

Communication skills

Digital banking

Sales experience

Education

High school diploma or equivalent

Tools

CRM systems

Online banking platforms

Job description

U.S. Bank is seeking a Relationship Banker to build trusted client relationships through in-person, by-appointment, and digital channels at our Hillsboro, OR location. You will assess customer needs, educate on deposits and loans, and open accounts with accuracy while leveraging digital tools.

The role requires strong communication, customer service, and a proactive, sales-oriented approach within a regulated banking environment. We offer comprehensive benefits and a stable career path.