Relationship Banker: Create Lasting Client Relationships

JPMorganChase; West Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorganChase in the United States hires a Relationship Banker to represent the Chase brand, build meaningful client relationships, and provide thoughtful financial solutions using modern banking tools. You will work to acquire, manage, and retain clients while delivering a high level of service and understanding their financial needs.

The role requires strong communication, the ability to work with diverse clients, and a willingness to learn and adhere to regulatory requirements.

Qualifications

• 1+ year of sales experience in Retail Banking or related industry.
• Ability to create memorable client experiences.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and maintain compliance.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly to effectively consult with clients and connect them to our team of experts for specialized needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

1+ year sales experience

Excellent communication

Customer relationship focus

Risk/compliance awareness

Education

High school diploma or GED

SIE exam / FINRA Series 6

State registration / Life licenses

Job description

JPMorganChase in the United States hires a Relationship Banker to represent the Chase brand, build meaningful client relationships, and provide thoughtful financial solutions using modern banking tools. You will work to acquire, manage, and retain clients while delivering a high level of service and understanding their financial needs.

The role requires strong communication, the ability to work with diverse clients, and a willingness to learn and adhere to regulatory requirements.