Relationship Banker: Clients, Loans & Digital Banking

Us Bank; Big Bear Lake (CA); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build lasting client relationships, assess banking needs, and provide guidance on deposit and loan products. The role involves opening accounts, processing transactions, and promoting digital tools to enhance the client experience.

The position requires in-person work at a U.S. Bank location and emphasizes strong communication, customer service, and compliance with financial regulations.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Communication

Digital products

Customer service

Interpersonal skills

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build lasting client relationships, assess banking needs, and provide guidance on deposit and loan products. The role involves opening accounts, processing transactions, and promoting digital tools to enhance the client experience.

The position requires in-person work at a U.S. Bank location and emphasizes strong communication, customer service, and compliance with financial regulations.