Relationship Banker — Client Solutions & Growth

Bank of America; Newnan (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Bank of America in the United States is seeking a client service focused individual to engage customers in the lobby, educate them on self-service banking, and accurately process cash transactions. This role emphasizes building relationships to understand clients' financial priorities and directing them to the right solutions.

You will collaborate with specialists in lending, investments, and small business while adhering to laws and bank procedures, with weekend and extended hours as needed to

Qualifications

• Minimum High School Diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engage clients in the lobby and educate them on self-service options.
• Process cash transactions accurately and efficiently.
• Build relationships to meet client financial needs and connect to solutions.
• Follow established processes and guidelines to protect clients and the bank.
• Manage center traffic, appointments, and outbound calls to support client experience.
• Collaborate with experts in small business, lending, and investments.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Account Management

Client Experience Branding

Education

High School Diploma

Bachelor’s Degree or business-relevant Associate’s Degree

Job description

Bank of America in the United States is seeking a client service focused individual to engage customers in the lobby, educate them on self-service banking, and accurately process cash transactions. This role emphasizes building relationships to understand clients' financial priorities and directing them to the right solutions.

You will collaborate with specialists in lending, investments, and small business while adhering to laws and bank procedures, with weekend and extended hours as needed to