Relationship Banker: Client Solutions & Growth

Bank of America; Dickinson (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Bank of America is seeking a front-line teammate to engage clients in the lobby and educate them on self-service options, while efficiently processing cash transactions. You will build relationships, connect clients to banking solutions, and support daily center operations in an in-office environment.

The role emphasizes client experience, adherence to laws and regulations, and flexibility to work weekends or extended hours as needed. A bachelor's degree or related associate degree is preferred.

Qualifications

• Self-starter with strong work ethic and results orientation, in the best interest of the client.
• Collaborates effectively to build and nurture relationships with clients.
• Confident in educating clients on self-service banking and solutions.
• Flexible to work weekends and longer hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's degree or business relevant associate degree

Job description

Bank of America is seeking a front-line teammate to engage clients in the lobby and educate them on self-service options, while efficiently processing cash transactions. You will build relationships, connect clients to banking solutions, and support daily center operations in an in-office environment.

The role emphasizes client experience, adherence to laws and regulations, and flexibility to work weekends or extended hours as needed. A bachelor's degree or related associate degree is preferred.