Relationship Banker — Client Solutions & Cash Expert

Bank of America; White Marsh (MD); On-site; USD 34,000 - 36,000; Full time

Job summary

Bank of America in Baltimore, MD, is hiring for a frontline role serving clients in the lobby, educating on self-service options and completing cash transactions with accuracy and care. You will build relationships, identify client needs, and connect them to suitable financial solutions.

The position requires excellent communication, a strong work ethic, and the ability to work weekends or extended hours as needed, with emphasis on compliant, client-first service.

Qualifications

• High school diploma or GED required.
• Strong communication and relationship-building skills.
• Willingness to work weekends/extended hours.
• Experience with cash handling and financial services preferred.
• Bachelor's or business-related associate degree preferred.

Responsibilities

• Engage clients in the lobby to assist with transactions via self-service tools.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.
• Follow established processes and guidelines in daily activities.
• Grow knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls.

Skills

Enthusiastic self-starter

Build relationships

Communication skills

Client-focused

Problem solving

Adaptability

Education

High School Diploma / GED

Bachelor's Degree or business-related Associate's Degree

Job description

Bank of America in Baltimore, MD, is hiring for a frontline role serving clients in the lobby, educating on self-service options and completing cash transactions with accuracy and care. You will build relationships, identify client needs, and connect them to suitable financial solutions.

The position requires excellent communication, a strong work ethic, and the ability to work weekends or extended hours as needed, with emphasis on compliant, client-first service.