Relationship Banker: Client Services & Cross-Sell Pro

Nashoba Valley Chamber of Commerce; Michigan; On-site; USD 25,000 - 33,000; Full time

Job summary

Clinton Savings Bank in West Boylston, MA is seeking an Entry Level Relationship Banker to join our team. This full-time role emphasizes delivering exceptional customer service while handling daily banking transactions and assisting customers with product needs.

The position requires a high school diploma, strong communication skills, and a willingness to learn. You will open new accounts, educate customers on cross-selling opportunities, and uphold bank policies and audit requirements.

Qualifications

• Customer service, cash handling, attention to detail and good verbal communication skills are necessary.
• Minimum high school education required; two years of retail banking experience preferred but training is available.

Responsibilities

• Provide exceptional customer service while promptly and efficiently processing customer transactions.
• Opens new accounts and educates customers on cross-selling opportunities for additional bank products and services.
• Manages safe deposit box area and assists customers in and out of safe deposit area.
• Inputs and maintains accurate customer information on the core data processing system.
• Balances daily work in accordance with established standards.
• Ensures that documents are complete and properly filed in compliance with audit requirements.
• Processes deposits, withdrawals, loan payments, cashing checks, and answers customer questions.
• Reconciles cash drawer and complies with bank operations and security procedures.

Skills

Customer Service

Cash Handling

Attention to Detail

Verbal Communication

Education

High School

Job description

Clinton Savings Bank in West Boylston, MA is seeking an Entry Level Relationship Banker to join our team. This full-time role emphasizes delivering exceptional customer service while handling daily banking transactions and assisting customers with product needs.

The position requires a high school diploma, strong communication skills, and a willingness to learn. You will open new accounts, educate customers on cross-selling opportunities, and uphold bank policies and audit requirements.