Relationship Banker & Client Experience Pro

Testing Site - JPMC; Santa Clarita (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase is hiring a Relationship Banker in California to represent the brand with hospitality and to build lasting client relationships. You will use the latest banking solutions and a consultative approach to address financial needs and enhance client satisfaction.

The role requires 1+ year of sales experience in retail banking, strong communication, and the ability to work flexible hours including weekends. Training and licensing through the company will be provided as needed.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industry.
• Ability to create memorable client experiences and elevate service quality.
• Excellent communication, both in person and over the phone, tailoring product benefits.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming branch environment.
• Manage assigned clients, meet with them in person or by phone to build relationships and address financial needs.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs) and connect them with experts for complex needs.
• Adhere to banking policies, procedures, and regulatory requirements; participate in required training.

Skills

Sales experience

Client relationships

Communication skills

Regulatory/compliance awareness

Education

High school degree or equivalent

Job description

JPMorgan Chase is hiring a Relationship Banker in California to represent the brand with hospitality and to build lasting client relationships. You will use the latest banking solutions and a consultative approach to address financial needs and enhance client satisfaction.

The role requires 1+ year of sales experience in retail banking, strong communication, and the ability to work flexible hours including weekends. Training and licensing through the company will be provided as needed.