Relationship Banker

First Century Bank; Tazewell (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

PTO

Paid holidays

Work-life balance

Job summary

First Century Bank in Tazewell, TN is seeking a full-time Relationship Banker to deliver outstanding customer service and manage daily deposit transactions.

You will open and maintain accounts, cross-sell loan and deposit products, and support branch operations while upholding bank policies. Excellent communication and computer skills are essential.

Qualifications

• Excellent oral and written communication skills.
• Strong computer skills with MS Word, Excel, and Outlook.
• Leadership and presentation abilities.
• Ability to work independently and in groups; detail oriented.

Responsibilities

• Process teller transactions.
• Open new deposit accounts for new and/or existing customers.
• File & maintain existing accounts accordingly.
• Assist in branch or self-audits and internal control reviews.
• Provide customer service for employees and customers.
• Actively cross-sell and refer loan, deposit, and fee income products in person, over the phone, and in writing.

Skills

Communication skills

MS Office

Leadership

Presentation skills

Teamwork

Detail oriented

Multitasking

Customer service

Tools

MS Word

Excel

Outlook

Job description

First Century Bank is a family-owned Community Bank serving East Tennessee since 1894. As we continue to grow, we are actively looking for a full-time Relationship Banker at our Tazewell Office.

This position is responsible for the delivery of quality customer service through the handling of routine over-the-counter transactions, understanding, explaining, and setting up of bank’s deposit products and services, file maintaining existing deposit accounts and services as well as refer accordingly.

Job Responsibilities:

• Process teller transactions thru the teller platform
• Maintain technical exceptions at an appropriate level
• Open new deposit accounts for new and/or existing customers
• File & maintain existing accounts accordingly
• Assist in branch or self-audits and internal control reviews
• Provide customer service for employees and customers
• Actively cross-sell and make qualified referrals for additional appropriate loan, deposit, and fee income products and services in-person, over the phone, and in writing

Skills Required:

Excellent oral and written communication skills, good computer skills including working knowledge of MS Word, Excel, and Outlook. Strong leadership and presentation skills. Must have the ability to work independently and in groups, maintain objectivity in all situations, be organized, detailed oriented, and be able to handle multiple projects simultaneously. Must be courteous, personable, and sensitive to other abilities and skill levels.

FCB offers competitive pay, excellent benefits, PTO, paid holidays, and work/life balance.

First Century Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.