Relationship Banker

First Century Bank; Knoxville (TN); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Excellent benefits

PTO

Paid holidays

Work-life balance

Résumé du poste

First Century Bank, a family-owned Community Bank serving East Tennessee since 1894, is seeking a full-time Relationship Banker for the Knoxville Market Area. This role focuses on delivering quality customer service through routine over-the-counter transactions and explaining deposit products.

Responsibilities include processing teller transactions, opening and maintaining deposit accounts, supporting audits, and cross-selling loan and fee products in person, over the phone, and in writing.

Qualifications

• Excellent oral and written communication.
• Proficient in MS Word, Excel, Outlook.
• Ability to work independently and in groups.
• Detail oriented and organized.
• Strong customer service and cross-selling skills.

Responsabilités

• Process teller transactions through the teller platform.
• Open new deposit accounts for customers.
• Maintain and file deposits/accounts.
• Assist in branch or internal audits.
• Cross-sell loans and deposit products; refer accordingly.
• Provide customer service to employees and customers.

Connaissances

Communication skills

MS Word

MS Excel

Outlook

Leadership

Presentation skills

Teamwork

Attention to detail

Multitasking

Customer service

Outils

Teller platform

Description du poste

First Century Bank is a family-owned Community Bank serving East Tennessee since 1894. As we continue to grow, we are actively looking for a full-time Relationship Banker for the Knoxville Market Area.

This position is responsible for the delivery of quality customer service through the handling of routine over-the-counter transactions, understanding, explaining, and setting up of bank's deposit products and services, file maintaining existing deposit accounts and services as well as refer accordingly.

Job Responsibilities:

• Process teller transactions thru the teller platform
• Maintain technical exceptions at an appropriate level
• Open new deposit accounts for new and/or existing customers
• File maintain existing accounts accordingly
• Assist in branch or self-audits and internal control reviews
• Provide customer service for employees and customers
• Actively cross-sell and make qualified referrals for additional appropriate loan, deposit, and fee income products and services in-person, over the phone, and in writing

Skills Required:

Excellent oral and written communication skills, good computer skills including working knowledge of MS Word, Excel, and Outlook. Strong leadership and presentation skills. Must have the ability to work independently and in groups, maintain objectivity in all situations, be organized, detailed oriented, and be able to handle multiple projects simultaneously. Must be courteous, personable, and sensitive to other abilities and skill levels.

FCB offers competitive pay, excellent benefits, PTO, paid holidays, and work/life balance.

First Century Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.