Relationship Banker

FNB Corporation; Shenandoah (PA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

FNB Corporation in Shenandoah, PA is seeking a Relationship Banker to develop basic consumer banking transactions, handle account servicing, and support lending needs. The role involves promoting products, handling referrals, and delivering excellent service while following bank policies.

Training may occur at multiple market locations as required. The ideal candidate has strong customer service and communication skills, basic MS Office proficiency, and the ability to work with cross-functional

Qualifications

• High School or GED required.
• 0 years of related experience.
• Excellent customer service and communication.
• Proficient in MS Word and Excel.
• Knowledge of banking products is a plus.

Responsibilities

• Promotes the sales process through greeting customers and identifying needs.
• Performs routine teller transactions and adheres to policy.
• Executes branch leads and referrals as directed by the manager.
• Maintains data quality for referrals, customers, and applicants.

Skills

Customer service

Communication

Organization

Analytical skills

Interpersonal skills

Detail-oriented

MS Word

MS Excel

MS PowerPoint

Problem solving

Education

High School diploma or GED

Tools

Banking software

Job description

## Relationship BankerApply: Shenandoah, PA: Full time: Posted Today: 2026-02321## Primary Office Location:101 N. Main Street. Shenandoah, Pennsylvania. 17976.## **Join our team. Make a difference - for us and for your future.****Position Title:** Relationship Banker **Business Unit:** Retail**Reports to:** Varies Based on Assignment**Position Overview:**This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.**Primary Responsibilities:**Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.**Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:**High School or GED **Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:**0 **Skills Required to Perform the Primary Responsibilities of this Position:**Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in a related position. Knowledge of banking policies, procedures consumer products and services. Sales and customer service skills. **Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:**Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. **Physical Requirements or Work Conditions Beyond Traditional Office Work:**May require overnight travel for training purposes, particularly during onboarding