Relationship Banker

F&M Trust; Cromwell Township (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

F&M Trust is seeking a Financial Services Representative III to deliver exceptional customer service at their Orbisonia Office. The role requires assisting customers with transactions and personal lending, fostering a strong team environment, and actively engaging in sales activities. The candidate will receive competitive compensation and benefits including medical and dental insurance, 401(k) matching, and opportunities for advancement.

Benefits

Medical, Dental, and Vision Insurance

Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually

401(k) with up to a 6% Match

Wellness Programs

Paid Life Insurance, Short-term Disability, and Long-term Disability

Educational Assistance

Ongoing Training and Advancement Opportunities

Qualifications

• Must excel in a sales and service environment.
• Experience discussing finances with customers.
• At least two years of retail service experience or demonstrated ability.

Responsibilities

• Assist customers with transactional and personal lending needs.
• Open consumer accounts and process loan applications.
• Provide exceptional customer service and perform a variety of transactions.

Skills

Sales

Customer Service

Communication

Detail-oriented

Education

High School diploma or equivalent

Job description

F&M Trust is looking to hire a Financial Services Representative (FSR) III - a true Universal Banker - at our Orbisonia Office. As an FSR III, one will be equipped to assist customers for their transactional, account, and personal lending needs. This individual will provide exceptional customer service while performing a wide array of transactions for our consumer and business customers. This individual will open consumer accounts and serve as a back up to open business accounts. Finally, this individual engages customers and prospects in loan conversations and takes loan applications, all while ensuring customers understand and sign all required application and closing documents and disclosures.

The pay rate for this position generally starts between $18 and $20 an hour.

This full-time financial services representative will work approximately 40 hours per week and receive a competitive wage and comprehensive benefits package. Incentives paid out for referring a customer to a product they don't currently have with the bank.

Benefits Include

• Medical, Dental, and Vision Insurance
• Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually
• 401(k) with up to a 6% Match
• Wellness Programs
• Paid Life Insurance, Short-term Disability, and Long-term Disability
• Educational Assistance
• Ongoing Training and Advancement Opportunities
• And Much More!

Qualifications

• High School diploma or equivalent
• Desire to excel in a sales and service environment
• Comfortable discussing finances with current and prospective customers
• Openness to training and development opportunities
• Communicates in a professional and courteous manner
• Supports and works well within a team environment
• Able to adapt to change and multiple priorities
• Detail-oriented
• Outgoing personality
• At least two (2) years of previous sales or retail service experience or demonstrated ability to perform responsibilities of FSR III.

The Team

• At the Orbisonia Office, the full team consists of a Community Office Manager, Financial Services Representative III and 1 other full-time FSR beyond this position.

To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, or universal teller.

F&M Trust is an Equal Opportunity Employer - Disability/Vet