Relationship Banker

Enterprise Bank (Enterprise Bancorp); Billerica (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a Relationship Banker to join their Billerica branch. This role involves expanding customer relationships, identifying financial needs, and processing transactions efficiently. You will be a trusted advisor, engaging customers with digital self-service technology while maintaining a strong portfolio of consumer and business accounts. The company is recognized as a top workplace, fostering a culture of diversity and inclusion. If you are passionate about building relationships and making a positive impact in your community, this opportunity is perfect for you.

Benefits

Generous Paid Time-Off

Paid Lunch Breaks

Tuition Assistance

College Loan Repayment

Wellness Programs

Health Insurance

Dental Insurance

Life Insurance

401(k) Match

Qualifications

• High School diploma or GED; 2 years sales/supervisory experience or 1 year teller experience.
• Understanding of consultative relationship building process is essential.

Responsibilities

• Expand relationships with current customers by identifying financial needs.
• Serve as a trusted advisor, enhancing consumer and business relationships.

Skills

Consultative Relationship Building

Sales Skills

Customer Service

Digital Technology Engagement

Education

High School Diploma

Job description

Billerica Branch
674 Boston Road
Billerica, MA 01821, USA

Enterprise Bank is a successful commercial bank where your talents will be recognized. Consistently being recognized both nationally and locally as a “Top Place to Work”, Enterprise Bank team members are as important to us as our core values. Join our dynamic team and experience a unique workplace culture where success is shared, and diversity is celebrated.

What You’ll Do: As a Relationship Banker in our Billerica branch, you will use your unique skills to expand relationships with current customers by identifying financial needs and processing transactions efficiently. You will enhance consumer and business relationships by maintaining customer portfolios and offering appropriate products and services to exceed customer needs. You’ll serve as a trusted advisor, knowledgeable at using, advising and engaging customers in digital and other self-service technology. Anticipated hours: Monday - Saturday per business need as determined by manager.

Requirements: High School diploma or general degree (GED); and two years related professional sales/supervisory experience or one year teller experience/training; or equivalent combination of education/experience. Must have an understanding of a consultative relationship building process.

If you don’t meet all the requirements, apply anyway! Our recruiting team considers your entire professional journey. Enterprise team members are made up of more than just their previous titles.

Our DEIB Value Statement: At Enterprise Bank, people and relationships come first. We encourage and foster a culture of diversity, equity, inclusion and belonging, where everyone feels valued and respected. We are committed to a caring workplace that recognizes the importance of making a meaningful, positive difference in the lives of our team members, customers, and communities.

Benefits: We encourage every team member at Enterprise to lead a healthy and balanced life. We offer generous paid time-off programs, paid lunch breaks, exceptional Tuition Assistance, College Loan Repayment, Wellness programs, Employee Resource Groups, opportunities to assist in your community as well as health, dental and life insurance coverage and a generous 401(k) match.

Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, gender, sexual orientation, age, national origin, ancestry, genetic information, gender identity, disability, marital status, active or veteran military status, retaliation or any other protected status EOE M/F/Disabled/Vet.

Qualifications

Skills

Behaviors

Preferred

Team Player

Team Player: Works well as a member of a group

Enthusiastic

Enthusiastic: Shows intense and eager enjoyment and interest

Innovative

Innovative: Consistently introduces new ideas and demonstrates original thinking

Motivations

Education

Required

High School Diploma or better.

Experience

Preferred

1-2 years: Professional Sales/Supervisory or Teller Experience