Reintegration Manager (FT/Mon-Fri Days)

Socket.dev; Buffalo (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Socket.dev is seeking a Program Administrator to provide administrative oversight for a residential program in Buffalo, NY. The role emphasizes supervision of staff, resident services, and regulatory compliance within agency policies.

The candidate will develop and implement policies, monitor quality assurance, and coordinate training, while maintaining strong relationships with government and community partners.

Qualifications

• Master's degree in social sciences or human relations with CASAC or equivalent status.
• Five years of full-time paid work in chemical dependency treatment, two years in a supervisory role.
• Active NY driver’s license with acceptable MVR and reliable vehicle.

Responsibilities

• Oversee administrative oversight of the program, staff and residents.
• Provide supervision and consultation while monitoring services for residents.
• Develop policies, procedures and compliance manuals as required.
• Ensure budgetary compliance and prepare yearly budget submissions.
• Maintain regulatory compliance and perform quality assurance activities.

Skills

Staff supervision

Policy development

Compliance monitoring

Trauma-Informed Care

Education

Master's degree in social sciences or human relations field

Advanced CASAC or other qualified health professional status

Bachelor's degree in social sciences or human relations field

Job description

Description

This position is primarily responsible for providing administrative oversight at a program. It ensures compliance with all internal policies and procedures, as well as all regulatory bodies and is instrumental in program quality improvement and the development of new agency initiatives.

Essential Duties and Responsibilities

• Ensures the administrative oversight of the program, Staff and Residents.
• Provides supervision and consultation while monitoring services received by all Residents.
• Implements and monitors performance-based standards for all governing bodies.
• Facilitates utilization review, quality assurance, and the program’s compliance with all regulations.
• Oversees all financial expenditures and income, including ensuring budgetary compliance, writing budget narratives and preparing the yearly program budget submission.
• Reviews all evaluations, admissions, treatment plans, Resident chart maintenance, continuing stays, case conferences and discharges for compliance with agency policies, contracts and regulations.
• Writes and/or revises agency policies, procedures, and compliance manuals as required.
• Maintains positive relationships with Government representatives, providers and the community.
• Is responsible for therapeutic, residential and employee quality assurance.
• Develops and oversees educational activities and groups, along with recreational, social and other required program activities.
• Ensures that all necessary universal precautions are used to limit the transmission of infectious diseases.
• Ensures the provision of direct case management of Residents as needed.
• Ensures there is an active Resident Government process at assigned program with weekly involvement in house meetings. Provides regularly scheduled supervision to program staff, inclusive of appropriate documentation of such and conducts timely annual performance evaluations.
• Ensures proper role assignments and shift scheduling of staff based on their position, qualifications, agency requirements and the OASAS Scope of Practice.
• Conducts the hiring process for new program staff in consultation with HR and their assigned Supervisor. Maintains personnel files according to policy and procedure for employees, along with protecting the confidentiality of such records.
• Provision of new hire and ongoing training for new employees, along with ongoing assessment to identify further training needs. Program Managers will ensure connection to required trainings.
• Maintains on-call status for consultation and emergencies.
• Conducts in-service training for the agency as assigned by the Director of Clinical Services, Executive Director or designee.
• Attends and participates in agency special events.
• Assists in the implementation of the agency’s strategic plan.
• Serves on or chairs agency Committees as requested by the Clinical Director and/or Executive Director or designee.
• Is mindful of and integrates Trauma-Informed Care and its five principles in all duties and interactions with fellow staff, residents, and external partners.
• Maintain and model appropriate ethical interactions and boundaries at all times.

Consistent observation and assessment of staff interactions for “red flag” behaviors in effort to prevent potential boundary issues and to reinforce positive boundaries and ethical interactions to maintain a healthy, safe and professional atmosphere.

• Maintains compliance with all required rules and regulations, including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD, and any others.
• Monitors program staff compliance with all relevant rules and regulations.
• Regular attendance at work location.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Other duties may be assigned.

Or

Requirements

• Master’s degree in social sciences or human relations field and an Advanced or Masters level CASAC or other qualified health professional status. Five years’ full-time paid work experience in chemical dependency treatment, two years of which must be in a supervisory role. Other appropriate human services or mental health work experience may be applied to the experience requirement.
• Bachelors’ degree in social sciences or human relations field and an Advanced level CASAC or other qualified health professional status. Five years’ full-time paid work experience in chemical dependency treatment, two years of which must be in a supervisory role. Other human service or mental health work experience may be applied to the experience requirement

• Must possess a New York State driver’s license with an acceptable Motor Vehicle Record & reliable automobile.