Reinsurance Financial Operations Consultant

MetLife; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health plan

401(k) with employer matching

Paid time off

Short-term incentive eligibility

Job summary

MetLife’s Retirement & Income Solutions team is seeking a Reinsurance Financial Operations Consultant to lead the operational build, governance, and ongoing financial administration of the Retail Annuity Reinsurance business, ensuring efficient execution and financial integrity.

This role partners across operations, finance, actuarial, technology and product teams to drive operational excellence and support the launch and administration of complex annuity and reinsurance solutions that help

Qualifications

• 3–5 years of relevant experience in Financial Operations.
• Solid experience in complex financial operations/accounting.
• Excellent organizational, interpersonal, and communication skills (written and verbal) with strong problem-solving abilities, attention to detail, a customer-centric mindset, and the ability to work independently and manage time effectively to meet project deadlines.
• Fully proficient in Microsoft Word, Excel, and PowerPoint.
• Ability to use approved AI tools to support routine tasks such as drafting, summarizing, organization information, and improving day-to-day efficiency.

Responsibilities

• Support day-to-day administrative functions for MetLife’s Retail Annuity Reinsurance business & financial operations, including weekly, monthly settlements, processing complex accounting/ledger entries, and coordinating reporting to partner teams internally.
• Support the weekly and monthly settlement reconciliation & payment process, including partnering closely with the Controllers team to ensure financial alignment.
• Serve as team administrator for ClickUp workflow tool, including supporting and managing existing workflows for the team, as well as leading and coordinating the build-out of new workflows.
• Serve as product team support for build, testing, and deployment of administrative processes, systems and tools that are built both internally and externally.
• Provide support for creation and maintenance of operations calendar, SharePoint site, Managed File Transfers (MFT), standard operating process documentation and other administrative tools, materials and guides.

Skills

Financial Operations

Microsoft Word

Microsoft Excel

PowerPoint

Communication skills

AI tools usage

Education

High school diploma or equivalent

Bachelor's degree in Business, Accounting or Finance

Tools

ClickUp

Power BI

Microsoft Visio

Macros

Job description

Join MetLife’s Retirement & Income Solutions team and help shape the future of financial security for millions. As the trusted market leader in institutional retirement, you’ll contribute to delivering $5.5 billion in annual benefits payments to almost one million retirees and beneficiaries. Here, you’ll work with annuities, risk solutions, and stable value products that help companies reduce risk and maintain financial strength while empowering individuals to retire with confidence. Join us to help solve today’s most complex retirement challenges and make a lasting impact on our customers’ lives.

The Opportunity

The Reinsurance Financial Operations Consultant is responsible for leading the operational build, governance, and ongoing financial administration of the Retirement & Income Solutions (RIS) Retail Annuity Reinsurance business. This role ensures the efficient execution of reinsurance operations, supports financial integrity and compliance, and enables the successful delivery of innovative retirement and income solutions that help customers achieve greater financial security.

This is an exciting opportunity to shape and optimize processes for a growing and evolving reinsurance business, partnering across operations, finance, actuarial, technology, and product teams to drive operational excellence and support the launch and administration of complex annuity and reinsurance solutions.

Key Responsibilities

• Support day-to-day administrative functions for MetLife’s Retail Annuity Reinsurance business & financial operations, including, but not limited to weekly, monthly settlements, processing complex accounting/ledger entries, and coordinating reporting to partner teams internally.
• Support the weekly and monthly settlement reconciliation & payment process, including partnering closely with the Controllers team to ensure financial alignment.
• Serve as team administrator for ClickUp workflow tool, including supporting and managing existing workflows for the team, as well as leading and coordinating the build-out of new workflows.
• Serve as product team support for build, testing, and deployment of administrative processes, systems and tools that are built both internally and externally.
• Provide support for creation and maintenance of operations calendar, SharePoint site, Managed File Transfers (MFT), standard operating process documentation and other administrative tools, materials and guides.

Required Qualifications

• 3-5 years of relevant experience in Financial Operations.
• Solid experience in complex financial operations/accounting.
• Excellent organizational, interpersonal, and communication skills (written and verbal) with strong problem-solving abilities, attention to detail, a customer-centric mindset, and the ability to work independently and manage time effectively to meet project deadlines.
• Fully proficient in Microsoft Word, Excel, and PowerPoint.
• Ability to use approved AI tools to support routine tasks such as drafting, summarizing, organization information, and improving day-to-day efficiency.
• High school diploma or equivalent.

Preferred Qualifications

• Degree in Business, Accounting or Finance.
• Knowledge of reinsurance business and FinOps within the retail annuity space.
• Experience working with ClickUp, Macros, Power BI, and Microsoft Visio.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $89,700 - $119,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.