Reinsurance Claims Lead: Strategic Risk & Resolution

AXIS Capital; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical plans

Retirement plans

Tuition reimbursement

Paid vacation

Job summary

AXIS Capital is seeking a Claims Lead to drive timely, accurate claims handling and governance for reinsurance portfolios in a collaborative, data-driven environment. You will work with underwriting, actuarial, finance, and legal teams to ensure high-quality claims outcomes and strong client service.

The role emphasizes gaining insights from loss data, maintaining reserves, and coordinating audits while complying with regulatory requirements.

Qualifications

• Minimum 3 years of experience in insurance and/or reinsurance claims handling.
• Strong understanding of insurance and reinsurance principles, coverage analysis, and claims handling practices.
• Working knowledge of legal processes and laws applicable to insurance claims.
• Familiarity with reinsurance customs and practices and laws applicable to reinsurance.
• Demonstrated analytical and problem-solving abilities.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and work collaboratively in a team.
• Strong attention to detail and organizational skills.

Responsibilities

• Handle assigned reinsurance claims and claim portfolios in accordance with AXIS Re claims guidelines, delegated authorities, contractual obligations, and regulatory requirements.
• Ensure claims are promptly and accurately documented, evaluated, reserved, and processed throughout the claim lifecycle.
• Analyze claim submissions, loss notices, and supporting documentation to assess coverage, liability, financial exposure, and reporting requirements.
• Identify and escalate coverage issues, large losses, accumulation concerns, and other material developments in a timely manner.
• Maintain case reserves and monitor claim activity and loss development on assigned accounts.
• Partner with underwriting, actuarial, finance, and legal teams to support effective claim management and informed business decision making.
• Communicate directly with brokers, cedants, and other stakeholders regarding claim developments, information requests, coverage matters, and reporting requirements.
• Participate in claims audits, including audit planning, file selection, audit attendance, preparation of audit reports, and communication of findings and recommendations.
• Monitor legal, regulatory, and market developments that may impact claims handling, reserving practices, or portfolio performance.
• Maintain high-quality claim files and ensure accurate, complete, and reliable claims data within company systems.
• Contribute to management reporting, portfolio reviews, and other initiatives that support effective oversight of the claims portfolio.
• Build and maintain strong working relationships with internal and external stakeholders, including underwriting, actuarial, finance, brokers, cedants, auditors, and service providers.
• Support continuous improvement initiatives that enhance claims handling practices, operational efficiency, reporting capabilities, and data quality.
• Assist in the development and maintenance of training materials, desk guides, reference tools, and process documentation to promote consistency and operational effectiveness across the Claims team.
• Translate complex claims, coverage, legal, and reserving concepts into clear and concise communications tailored to a variety of business audiences.
• Support the effective use of data, reporting tools, automation, and emerging technologies, including artificial intelligence solutions, to improve workflows and business processes.
• Collaborate across global teams and functions to improve the quality, consistency, accessibility, and usability of claims information.
• Contribute to a culture of learning, collaboration, and continuous professional development by sharing knowledge, best practices, and lessons learned.

Skills

Analytical skills

Problem solving

Written & verbal communication

Multitasking

Attention to detail

Education

Juris Doctor (JD) designation

Tools

Power BI

Excel

SICS knowledge

Job description

AXIS Capital is seeking a Claims Lead to drive timely, accurate claims handling and governance for reinsurance portfolios in a collaborative, data-driven environment. You will work with underwriting, actuarial, finance, and legal teams to ensure high-quality claims outcomes and strong client service.

The role emphasizes gaining insights from loss data, maintaining reserves, and coordinating audits while complying with regulatory requirements.