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WellSky is seeking a Reimbursement Coordinator to oversee the reimbursement process for patients served by WellSky clients, ensuring timely and accurate payments. The role includes claims processing, payment posting, follow-up, and addressing discrepancies and denials.
Ideal candidates have a GED or HS diploma, 1–2 years of relevant experience, and experience with Home Health billing and EPIC EMR; hospice or palliative care exposure is a plus.
The Reimbursement Coordinator is responsible forfollowing the reimbursement process to ensuretimelyandaccuratepayment for products and services provided to patients on behalf of WellSky clients. The scope of this job includes overseeing claims processing, payment posting and follow-up activities, along with addressing discrepancies and resolving claims denials.
Obtain billing information from clients to generate claims, perform QA of charges, and make modifications or changes asrequiredto produce a clean claim.
Submit claims to insurance companies within the individual insurance company’stimelyfiling period, prepare and/or print all secondary claims that do not automatically cross over from Medicare or other primarypayer, and track pending claims.
Utilize reports todeterminetasks that require follow up and obtainclaim’sstatus by calling the payer and/or using an online claims status system.
Research claim payments, partialpaymentsand over-payments, and takeappropriate actionfor escalating claims not paid within60 daysor for denied appeals.
Performcollectionfollow up actions on primary and secondary claims as well as patient balances as assigned.
Prepare write-off forms whenbad debtisidentifiedand document description of the reason for each write-off.
Perform other job duties as assigned.
GED or High School Diploma
At least 1-2 years of relevant work experience
Home Health billing/reimbursement experience
Experience in EPIC EMR
Willing to workadditionalor irregular hours as needed
Must workin accordance withapplicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug‑free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client‑facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
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