Reimbursement Access Manager II - Southeast

Xeris Pharmaceuticals Inc; Georgia; On-site; USD 104,000 - 166,000; Full time

Benefits offered by this job

Equity or long-term incentive awards

Quarterly commission (Field Sales)

Annual bonus (Non-Sales)

Comprehensive benefits: PTO, health, 4

401(k) retirement plan and more

Job summary

Xeris Pharmaceuticals, Inc. seeks a Reimbursement Access Manager II to lead strategies for access and reimbursement of rare disease therapies in the U.S. You will work cross-functionally with Patient Access, Sales, and HUB partners to optimize payer uptake and patient access.

Strong expertise in U.S. reimbursement and healthcare policy is essential. The role requires a proactive communicator who can analyze payer trends, educate internal teams on codes and denials, and support readiness

Qualifications

• Bachelor's degree required; advanced degree is a plus.
• 5+ years in pharma/biotech market access or reimbursement.
• Strong knowledge of Medicare, Medicaid and commercial payers.
• Experience with HUB services and payer policies.

Responsibilities

• Serve as SME on reimbursement and access issues for rare disease products.
• Develop strategies to overcome reimbursement barriers at patient/provider level.
• Partner with field teams to educate and support providers on reimbursement.
• Manage relationships with specialty pharmacies to ensure patient access.
• Track payer policy changes and inform market access strategy.

Skills

US healthcare reimbursement systems

Market access strategy

Cross-functional collaboration

HUB services experience

Education

Bachelor's degree

Advanced degree in health policy / business / life sciences

Job description

The Reimbursement Access Manager II will play a critical role in ensuring patients have timely and sustained access to Xeris’ rare disease therapies. This individual will lead initiatives to address reimbursement challenges, support healthcare providers and patients with access and reimbursement needs and collaborate cross-functionally to enhance payer strategy execution. The ideal candidate has deep expertise in rare disease market dynamics, strong knowledge of U.S. reimbursement systems, and a passion for making a difference in patients' lives.

Essential Job Functions

• Serve as the subject matter expert on reimbursement and access issues impacting the company's rare disease products.
• Develop and execute strategies to overcome reimbursement and access barriers at the patient and provider level.
• Partner with field-based teams (e.g., Patient Access, Sales) to provide reimbursement education and support to healthcare providers.
• Manage relationships with specialty pharmacy partners to ensure efficient patient access.
• Track and analyze reimbursement trends, payer policy changes, and competitive landscape to inform market access strategies.
• Respond to reimbursement-related inquiries from internal and external stakeholders with speed and accuracy.
• Collaborate with the patient services team to resolve escalated patient access issues.
• Provide training to internal teams on reimbursement processes, coding, prior authorizations, denials, appeals, and payer policy nuances specific to rare disease.
• Support readiness activities for pipeline products, including developing access support materials and reimbursement tools.
• Offer subject matter expertise on trends, compliance, and other disciplines that impact the Patient Access role to help elevate the overall performance of the Patient Access team.
• Support the identification and implementation of strategies and programs that help the Patient Access team be maximally effective in their roles.
• Coach and mentor new members of the team.
• Identify key HCPs in need of additional support and conduct in-person meetings.
• Facilitate quarterly business reviews for high touch offices and provide detailed presentations.

Skills and Qualifications

• Bachelor's degree required; advanced degree in health policy, business, or life sciences a plus. Candidates with significant related experience (20+ years) in reimbursement, market access or patient access support may be considered in lieu of a bachelor’s degree.
• 5+ years of experience in pharmaceutical/biotech market access or reimbursement roles, preferably with a focus on rare diseases or specialty products.
• Strong understanding of U.S. healthcare reimbursement systems, including Medicare, Medicaid, and commercial payers.
• Demonstrated experience working with HUB services, payer policies, specialty pharmacies, and patient support programs.
• Knowledge of coding and billing processes relevant to rare disease treatments (e.g., J-codes, CPT, ICD-10).
• Proven ability to work cross-functionally and manage multiple priorities in a fast-paced, evolving environment.
• A valid, US state-issued driver’s license is required as occasional driving to client locations is a core requirement of this position.

Competencies

• Written and Verbal Communications
• Analytical skills
• Problem Solving
• Presentation skills
• Teamwork & Collaboration
• Customer Service focus
• Teamwork & Collaboration
• Adaptability
• Professionalism

Working Conditions

• Position may require periodic evening and weekend work, as necessary to fulfill obligations.
• Periodic overnight travel.
• Ability to Travel up to 25%.
• Travel may include air and ground travel to HCP locations, and company meetings.

Direct Employers Posting: Knoxville, TN; Birmingham, AL; Miami, FL; Tampa; FL; Atlanta GA; Raleigh, NC; Charleston, SC

The anticipated base salary range for this position is $103,500 - $165,600. We are committed to offering competitive compensation. Starting pay is determined based on a variety of factors, including the role, job-related knowledge, skills, experience, education, internal equity, market data, and the location of the role, where applicable.

Xeris Pharmaceuticals, Inc. (the “Company”) is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. All qualified candidates are given equal opportunity and the Company’s employment selection decisions are based solely on job-related factors.

NOTE: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as needed to meet the ongoing needs of the Company. The level of the position will be determined based on the selected candidate’s qualifications and experience. Final determination of the actual base salary offered depends on several factors, including but not limited to the candidate’s skills, experience, education, location, and business needs.

Employees are eligible for equity or long-term incentive awards, where applicable. Field Sales role employees are eligible for a quarterly commission structure. Non-Sales role employees are eligible for an annual bonus. The Company also offers a comprehensive benefits package that includes additional elements such as paid time off benefits, various health, vision, and dental insurance options, 401(k) retirement benefits and more for eligible employees.

If, because of a medical condition or disability, you require a reasonable accommodation or assistance to complete any part of the application process, please send an e‑mail to [e-mail] and identify the type of accommodation or assistance you are requesting. Please include the job requisition number in your message. Please note if your request is not for this stated purpose, you will not receive a response to your email. Do not include any medical or health information in this email.

Xeris participates in E-Verify.

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