Rehire Client Support Associate

Jackson Hewitt - EUT; Texarkana (AR); Hybrid; USD 30,000 - 40,000; Part time

Benefits offered by this job

Flexible Schedule Options

Voluntary Work Lotto

Teladoc: Unlimited sessions for $18/month

Free identity theft protection

401k with Company Match

Medical & Prescription benefit option

Job summary

Jackson Hewitt - EUT is seeking a Seasonal Client Support Associate who excels in a customer service-oriented environment. You will be the welcoming face to clients, ensuring exceptional experiences while confirming appointments and distributing marketing materials.

No prior experience is necessary, and opportunities for both full-time and part-time roles are available. Enjoy flexible scheduling and a range of employee benefits, including training and bonuses. Apply today for a rewarding opportunity!

Qualifications

• Experience in a retail setting is preferred, but not required.
• Full-time and part-time positions are available.
• Flexible schedule options available.

Responsibilities

• Engage with clients and confirm appointments.
• Distribute marketing materials and keep clients engaged.
• Ensure exceptional client experiences.

Skills

Strong interpersonal and communication skills

Experience in a fast-paced retail environment

Basic computer proficiency and ability to troubleshoot

Prior customer service or sales experience

Willingness to learn and grow

Job description

Seasonal Client Support Associate

We are looking for someone who thrives in a welcoming, customer service‑oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client’s journey with us!

No matter your work background or experience level, we welcome you to apply!

What you need:

• Strong interpersonal and communication skills
• Experience in a fast‑paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer‑focused role
• Full‑time and part‑time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)

If you’re looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Working at Jackson Hewitt

Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we’re not only committed to providing a better tax experience for the hardest‑working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.

Taxes are fun (really!)

At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on‑the‑job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession‑proof life skill now.

PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt‑out.

More than a job. Get a boost for your future.

Work-Life Balance

We offer seasonal opportunities and flexible schedules, including full‑time and part‑time opportunities, for a variety of positions. That leaves the rest of your time to build out your dreams, grow your skills, spend time with family, and live your life.

Stability

Over 150 million people file taxes every year and more than half use tax services. Jackson Hewitt Tax Pros come back year after year, growing their skills and expertise.

Free Tax Education

With free tax education at all Jackson Hewitt corporate‑owned locations, learning to prepare taxes will benefit you at Jackson Hewitt and beyond.

Be the Difference

Who knows your community better than you do? Join a team that helps your neighbors with what is likely their most important financial transaction of the year.

Performance, Referral, and Sign‑On Bonuses

Jackson Hewitt corporately owned offices provide several types of bonus opportunities for various roles. Learn more by speaking to a local manager today!

Giving Back

Retail locations are often heavily involved in their local communities and charities.

Free Personal Tax Return

Jackson Hewitt employees receive a free personal tax return, saving you hundreds!

With a variety of health and financial benefits, Jackson Hewitt offers many benefits to employees free of charge, as well as additional benefit options for purchase. Enjoy discounts and savings, financial counseling, life insurance, work lotto, discount Rx savings, telehealth plans, bonuses, and more!

“Since 2003, I feel I have the support, and that really feels good and helps me strive for success even more.”