Rehabilitation Technician - Naperville

Duly Health and Care; Naperville (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefit

Life insurance

Disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Adoption and surrogacy benefit

Job summary

Duly Health and Care in Naperville, IL seeks a Rehabilitation Technician to support PT/OT services. You will execute care plans, assist with equipment setup, and deliver treatment modalities, while maintaining clinic flow and patient safety.

Responsibilities include front-end tasks, scheduling, and coordinating with care teams. Must be team-oriented, detail-focused, with strong communication skills and CPR certification.

Qualifications

• CPR certification required (offered through Duly Health and Care).
• Knowledge of medical terminology and abbreviations.
• Understand principles and precautions for therapy modalities.

Responsibilities

• Execute plans of care under guidance of PT/OT providers.
• Set up and adjust exercise equipment.
• Deliver modalities (electrical stimulation, ultrasound, hot/cold packs).
• Use demonstrations and cues to ensure patient understanding.
• Monitor patient safety and response to exercise.
• Discuss patient performance with PT/OT provider.
• Monitor clinic flow and start patients on time.
• Maintain cleanliness of clinic and equipment.
• Order supplies under direction from Manager.
• Perform front-end tasks: check-in, co-pay, scheduling.
• Coordinate with PT/OT and referral teams on insurance benefits.
• Manage clinician schedules: confirmations and rescheduling.

Skills

CPR certification

High School Diploma

Medical terminology

Therapy modalities

Patient setup

Movement analysis

Team player

Attention to detail

Problem solving

Communication skills

Education

High School Diploma

Tools

None

Job description

At Duly Health and Care , you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Overview: Rehabilitation Technician

Position Highlights:

• Naperville - Hawthorne Square clinic
• Physical/Occupational Therapy
• Full-Time, 30 hours/week
• Hours: Monday-Friday; hours vary between 7:00am-7:00pm; must work two evenings until 7:00pm
• Travel: Expected to travel other sites for coverage needs

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities:

Under the direct supervision of the Clinic Director, the Rehabilitation Technician will be responsible for:

Patient care, support, and guidance

Execute plans of care under guidance of PT/OT providers.

Proper set up and adjustment of exercise equipment.

Assist with set up and delivery of modalities (e.g., electrical stimulation, ultrasound, hot/cold packs, etc.)

Utilize appropriate educational techniques including demonstration and cueing to ensure patient understanding of exercises.

Monitor patient safety and response to exercise intensity.

Discuss patient performance with PT/OT provider.

Clinic flow

Monitor patient arrivals to department.

Start patients on time for scheduled appointments/keep patients apprised of any clinician delays.

Maintain cleanliness of clinic, including waiting areas, exam rooms, and all equipment.

Order all supplies to keep clinic stocked, under direction from Manager.

Front end tasks

Perform necessary front-end tasks including but not limited to check-in, co-pay/financial responsibility collection, answering phones, and scheduling future appointments.

Communicate via chat with PT/OT and Chiropractic referral team regarding patient insurance benefits.

Schedule management for clinicians (i.e., patient confirmation calls, rescheduling patients as needed).

Qualifications:

CPR certification required (certification offered through Duly Health and Care)

High School Diploma

Knowledge of common medical terminology and abbreviations.

Understand principles, as well as contraindications/precautions in the use of therapy modalities.

Can identify proper patient set-up on each piece of equipment with the ability to adjust.

Identify planes of movement and demonstrate proper exercise positioning.

Team-oriented.

Attention to detail and follow-through.

Problem solving, lateral thinking and reasoning skills.

Communication skills.

The compensation for this role includes a base pay range of $15.10-18.00 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.